Sun Life Asia Service Centre-Philippines

Sun Life Asia Service Centre-Philippines

Sun Life Asia Service Centre – Philippines (ASCP) had since achieved scale, growth and operational maturity in the many years it operated in Taguig. We have institutionalized Sun Life’s global standards by integrating closely with our corporate functions, allowing businesses to collaborate seamlessly. We support all stages of Client and software life cycle and provide Client service support exclusive for Sun Life in Canada, parts of USA and Asia. We belong to the Asia Service Centres with another location in India.

Our core digital competencies are mobile, data analytics, visualization and RPA. In the past three years, we have launched more than 200 bots, over 20 digital assets including the Sun Life none face-to-face app. We build new business models, enhance operational and value efficiency and create the best in class experiences to build a digital future.

We take pride in our mantra ‘Client For Life’ for our Client Care Centre. We live in providing our Clients the solution that they need — caring, relevant and optimistic. We are operating 24/5 with more than 1,000 employees. We believe that our greatest resource is our people, how we nurture them affects their professional and personal development.

ASCP is home for continued learning as we develop each individual through training programs and regular upskilling. Your personal growth matters to us and we care deeply about the things that matter to you — your family, passion and purpose.

We advocate Diversity and Inclusion in the workplace. A diverse and inclusive environment drives results. The synchronicity of various experiences, ideas, background and values result to unique thinking and improved decision making.

Our CSR program is a commitment to give our Clients and employees a brighter life under the sun. We are conscious of fulfilling our social and environmental responsibilities. We strive to create a sustainable environment to live in.

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