Pasig City Jobs Customer Service Executive 1 Yr Contract(ortigas Pasig) Position at Business Trends Philippines

Image Business Trends Philippines
  • Job vacancies posted on: 3 months ago


Our company, Business Trends Philippines are currently hiring for interested candidates to join and to be a part of our company as customer service executive 1 yr contract(ortigas pasig) with a full time work system, which domiciled in Pasig City and surrounding areas. As a professiona company, the minimum criteria we need for candidates interested is Bachelor's/College Degree which experienced in Services & Customer Service.

Candidates who uphold honesty and discipline are a must for our company.

The competitive net salary we can offer is start from ₱25,000 to a maximum of ₱35,000, depending on the capability of the candidate and can be discussed with the HRD of our company.

Job Info

Company Business Trends Philippines
Position Customer Service Executive 1 Yr Contract(ortigas Pasig)
Region Pasig City
Career Level 1-4 Years Experienced Employee
Work Experience 3 years
Qualification Bachelor's/College Degree
Type of Work Full-Time
Minimum Salary PHP 25.000
Maximum Salary PHP 35.000

Job Summary:

Responds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders.

> Importing of purchase order to SAP/S4 HANA system using t-codes (ZUPLSO & VA01) to create SO for customer order and refreshing WQ (web-quote) to avoid the blocking of sales order.

> Forecasting of shipments ETD / ETA / CSD using backlog reports and reschedule reports that need to send weekly to the customer (Thailand, Singapore, and Philippines).

> Processing of delivery order using t-code (VL01N) or RPA for the shipments that need to deliver to the customer CRD.

> Requesting to warehouse to load the DO to create TO (ticket order using t-code ZTOP) to proceed the shipments including the other data’s that needed for the delivery (such as; dimension; total number of DO’s and the incoterms used).

> Updating CRD report (customer received date) in the system for the month to avoid past due date. • Updating customer for sending MRP block reports (or those SO that can’t proceed to DO) highlighting the price increase or price discrepancy (MOQ/SPQ), missing documents, stock unavailability from supplier to vendors/customer.

> Responsible in informing our sales to advise the customer to push out / pull-in the existing stocks to avoid the warehouse congestion and to avoid inventory ageing.

> Responding to customer queries in a timely and effective manner, via phone, email, and teams and performing any other duties or tasks that was given requested by my superior.

Job Level Specifications:

  • Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job.
  • Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions.
  • Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work.


HMO Benefit

Complete Mandatory Benefits

Leave Benefits

Office/Company Address

Country Philippines
Region National Capital Region
City Pasig City
Map Google Map


  • Excellent Company Benefits
  • Excellent Work Environment
  • Excellent Career Opportunities

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Company Description

BusinessTrends Philippines is a leading provider of total workforce management solutions that has been operating in the Philippines since 199. BusinessTrends is a part of the SFI Group of Companies, which has been in the Workforce Management industry since 1961.

BusinessTrends offers a comprehensive array of managed workforce solutions, permanent placement, outsourcing, specialized recruitment and consulting services. BusinessTrends’ workforce management expertise is being utilized by numerous companies in various industries: Business Process Outsourcing, Information Technology, Banking and Finance, Engineering, Real Estate and Property Management, Scientific & Healthcare, and Professional Support.

BusinessTrends complies with the Department Order 18-A under Department of Labor and Employment and a proud member of People Management Association of the Philippines, American Chamber of Commerce and the IT and Business Processing Association of the Philippines.

Company Info

  • Industry: Human Resources Management / Consulting
  • POEA No.: NCR-PFO-78101-092118-178-R
  • Company Size: 501 - 1000 Employees
  • Average Processing Time: 12 days
  • Specific Location: Ortigas Center Pasig
This vacancy is suitable for those of you who live in the following areas: National Capital Region