Muntinlupa City Jobs Customer Service Representative Position at Genesio

Image Genesio
  • Job vacancies posted on: 11 months ago

Translate

Candidates who are domiciled in Muntinlupa City and its surroundings and meet these following minimum criteria:

  • Qualification: High School Diploma, Vocational Diploma/Short Course Certificate & Bachelor's/College Degree
  • Experienced in Services & Customer Service
  • Behave in a disciplined, honest, responsible, and professional manner in the work environment.

The initial salary that we can offer is quite competitive with a range of ₱20,000 - ₱28,000. If the credibility and experience that the candidate has exceeds the minimum criteria we need, the salary can change and adjusted according to the decisions of our company's HRD agreement.

Job Info

Company Genesio
Position Customer Service Representative
Region Muntinlupa City
Career Level Less than 1 Year Experienced Employee
Work Experience -
Qualification Bachelor's/College Degree, High School Diploma, Vocational Diploma/Short Course Certificate
Type of Work Full-Time
Minimum Salary PHP 20.000
Maximum Salary PHP 28.000

Job Description

1. Inbound and Out bound calls.

2. Communicate with customers by E-mail, telephone and platform chat to answer their queries about the use of the product.

3. Assist customers in their logistics status.

4. Answer questions of return, exchange, refund, request and other problems that the customer encounter (relevant training will be carries out)

5. Assist customer to resolve their problem with the product.

6.  Integrate and summarize the product problem and logistics problem reported by customers, and make suggestions for subsequent product improvement.

7. Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner.

Job Requirements:

Atleast Senior High School/College level.

With E-commerce and Customer Service background is a plus.

Must be willing to work in Alabang

Must be able to work rotating shifts schedule

With good communication and customer service Skills

Team player and quick learner

Good analytic and decision making skills

Strong organizational skills; attention to details

Office/Company Address

Country Philippines
Region National Capital Region
City Muntinlupa City
Map Google Map

Benefit

  • Competitive Salary
  • Carrier Growth
  • Benefits

Apply for Work

Please note that the information contained may change at any time.

Mostly, applying for a job is free of charge, you have to be careful when applying for a job.

Tips from admin. Use polite language and promote yourself as attractively as possible so that the related HRD/Staff is interested in you.

Good luck getting the job you want.

Job Application Instructions

  1. Go to the "Apply Now" link above
  2. If you don't have an account yet, please register first, create a profile/upload a resume according to your personal data
  3. If you have registered, you can immediately log in
  4. Promote yourself through the tertara job application form
  5. Done, please wait.

Share this Job Vacancy

Company Description

Genesio is a leading provider of business solutions in the Philippines. It provides services such as risk management, business intelligence, analytics, and data management & storage. The company was founded in 2006 and is headquartered in Manila. Genesio is committed to helping organizations achieve their goals and objectives through innovative strategies and solutions, while creating measurable business value. The company also offers a range of IT and cybersecurity solutions that ensure the highest levels of security. Genesio is focused on building strong customer relationships and delivering high-quality services. The company has become well known for its commitment to customer service and its ability to provide innovative solutions to meet business needs.

Company Info

This vacancy is suitable for those of you who live in the following areas: National Capital Region