Taguig City Jobs Customer Solutions Representative Position at DXCTechnology

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  • Job vacancies posted on: 11 months ago

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DXCTechnology has open a job vacancy for the domicile of Taguig City and surrounding areas as customer solutions representative with full time work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of Not Specified and experienced and have the integrity to work in the field of Healthcare & Practitioner/Medical Asst.

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary ₱16,000 - ₱38,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Company DXCTechnology
Position Customer Solutions Representative
Region Taguig City
Career Level Not Specified
Work Experience -
Qualification Not Specified
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Job Description:

The Role: Who are we looking forFor hire: FINRA Certified Customer Service Representatives (Life Insurance) that will enable and deliver contracted services in accordance with business policies, and procedures of DXC’s clients across multiple teams.

What will keep you busy

• Responsible in handling inbound calls from insurance policy holders and providers

• Manages the data entry of transactions and logging of cases in accordance with Service Level Agreements (SLAs)

• Accountable in the monitoring and timely resolution of customer inquiries and requests

• Provides accurate, valid, and complete information with the use of the right methods and tools

• Conducts thorough research and investigation of cases to meet client’s expectations

• Ensures adherence to policies and procedures

• Deliveries high quality, effective, and efficient service

JOB QUALIFICATIONS

  • Certified (Series 6)
  • College level or college graduate equivalent

• Applicants must possess a minimum of one-year Contact Center experience on Life Insurance accounts

• Good written and spoken communication skills

• Computer proficiency – experience with MS office preferred

• With ability in problem solving, and skills on critical analysis

• Accuracy in data entry

• Understands internal processes and tools

• Demonstrates excellence and fluency in the English language

• Flexible working hours – ability to work in shifts and adapt to new demand

• Self-driven and keen to learn new skills

Your working environment – With access to area for working from home AND a strong and stable internet connection with a minimum 25Mbps

Office/Company Address

Country Philippines
Region National Capital Region
City Taguig City
Address DXC Technology (Philippines), Intellectual Property Center Building, Upper McKinley Rd, Taguig, 1630 Metro Manila, Philippines
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Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

DXC Technology is a global consulting and IT services company based in the Philippines. It is a leading provider of innovative IT services and solutions for the global business community. DXC Technology has a track record of delivering innovative, reliable, and cost-effective IT solutions to large and small businesses in the Philippines. The company specializes in cloud computing, Big Data, and analytics, as well as managed IT services, mobility solutions, ERP, and end-to-end system integration. Its expertise also extends to application development, IT infrastructure, cyber security, and platform services. DXC Technology has the experience and expertise to help businesses of all sizes become more productive and efficient with their IT investments.

Company Info

  • Industry: Others
  • Registration No.: N/A
This vacancy is suitable for those of you who live in the following areas: National Capital Region