Taguig City Jobs Customer Solutions Representative Position at DXCTechnology
- Job vacancies posted on: 6 months ago
DXCTechnology has open a job vacancy for the domicile of Taguig City and surrounding areas as customer solutions representative with full time work system which will then be placed in our company office.
The candidates we need are those who have the minimum criteria of Not Specified and experienced and have the integrity to work in the field of Healthcare & Practitioner/Medical Asst.
Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.
As a professional company, we offer a competitive monthly base salary ₱16,000 - ₱38,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.
|Position||Customer Solutions Representative|
|Career Level||Not Specified|
|Type of Work||Full-Time|
|Minimum Salary||PHP 16.000|
|Maximum Salary||PHP 38.000|
The Role: Who are we looking forFor hire: FINRA Certified Customer Service Representatives (Life Insurance) that will enable and deliver contracted services in accordance with business policies, and procedures of DXC’s clients across multiple teams.
What will keep you busy
• Responsible in handling inbound calls from insurance policy holders and providers
• Manages the data entry of transactions and logging of cases in accordance with Service Level Agreements (SLAs)
• Accountable in the monitoring and timely resolution of customer inquiries and requests
• Provides accurate, valid, and complete information with the use of the right methods and tools
• Conducts thorough research and investigation of cases to meet client’s expectations
• Ensures adherence to policies and procedures
• Deliveries high quality, effective, and efficient service
- Certified (Series 6)
- College level or college graduate equivalent
• Applicants must possess a minimum of one-year Contact Center experience on Life Insurance accounts
• Good written and spoken communication skills
• Computer proficiency – experience with MS office preferred
• With ability in problem solving, and skills on critical analysis
• Accuracy in data entry
• Understands internal processes and tools
• Demonstrates excellence and fluency in the English language
• Flexible working hours – ability to work in shifts and adapt to new demand
• Self-driven and keen to learn new skills
Your working environment – With access to area for working from home AND a strong and stable internet connection with a minimum 25Mbps
|Region||National Capital Region|
|Address||DXC Technology (Philippines), Intellectual Property Center Building, Upper McKinley Rd, Taguig, 1630 Metro Manila, Philippines|
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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