Pasig City Jobs Japanese Inhouse Customer Service Associate (with 13th Month Pay + Work Onsite) Position at J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC.

  • Job vacancies posted on: 7 months ago


Our company, J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC. is currently opening occasion for those of you who are interested in becoming a part of our company specifically Pasig City and its surrounding areas. For those of you who are interested to be a part of our company with the position of Japanese Inhouse Customer Service Associate (With 13th month pay + Work Onsite) and able to work in the WFO (Work From Office) system with full time working hours.

We will openly welcome you if you meet these following criteria:

  • Qualification: Bachelor's/College Degree
  • Experienced in Services & Customer Service
  • Honest, disciplined, and responsible
  • Uphold professionalism in the work environment

We offer you a fairly competitive base salary of ₱80,000 - ₱90,000 in average and can be adjusted according to the capabilities that you offer for our company and have been negotiated under HRD agreement.

Job Info

Position Japanese Inhouse Customer Service Associate (with 13th Month Pay + Work Onsite)
Region Pasig City
Career Level Less than 1 Year Experienced Employee
Work Experience 1 year
Qualification Bachelor's/College Degree
Type of Work Full-Time
Minimum Salary PHP 80.000
Maximum Salary PHP 90.000

Company Profile: 

A financial service or remittance company that has a digital product channels that fasten and less expensive and convenience to consumers

Position: Japanese Bilingual Customer Service Associate 

Industry: Finance/Remittance Company 

Salary: Php 80,00 – 90,00 (Negotiable)

Location: Mandaluyong City 

Work Schedule: Shifting (Dayshift, Midshift, Nightshift) 

Work Set-up: Work Onsite


  • Government Mandated ( SS, Philhealth, Pag-ibig)
  • Vacation Leave
  • Sick Leave
  • 13th month pay
  • HMO (Upon Regularisation)


  • JLPT N1 – N2 Passer/Level 
  • With 6 months to 1 year in Customer Service background is preferred but not required
  • Able to Write and Understand Hiragana, Katakana, and Kanji
  • Graduate of any 4-year course in College or in University or its equivalent


  • Answers queries from the Customer Service queue to ensure continuous learning of the
  • Company’s processes.
  • Receives incoming calls, emails, and chat from customers in a professional, timely and
  • appropriate manner.
  • Provides accurate resolution to all customers’ needs that is within predefined guidelines.
  • Answers transferred calls from the CS team regarding transactions that are currently on review
  • or resulted in dissatisfaction due to the review process.

Recruitment Process: 

  • HR Interview
  • HM Interview
  • Assessment (Written + Self Video Introduction in Japanese)
  • Operations Interview (HM + VP)
  • Job Offer

How to apply:

For interested candidates, please click “APPLY NOW” and be sure to upload your updated CV or resume through Jobstreet.

Contact Person: Michi

Mobile number: 09176381854

Office/Company Address

Country Philippines
Region National Capital Region
City Pasig City
Address J-K Network Services, Manila, Matandang Balara, Quezon City, Metro Manila, Philippines
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description



J-K Network Services is a TRUSTED JAPANESE Recruitment Company, awarded as the Philippines’ Top Multilingual Provider from 2013 up to the present by Top Global Companies based in the Philippines and currently having the LONGEST LIST of job openings.

We are partnering with more than 600 Global and International Business Partners from different industries such as BPO, Hotels, Resorts, Casinos, Airlines, Manufacturing, I.T and Communication, Real Estate, Research, Financial and insurances, Banks, Administrative and Support Services, Health Services, Trading, Logistic and many others.

We are known to provide Japanese Speakers to different companies located in Makati, Taguig, Ortigas, Mandaluyong,Quezon City, Alabang, Batangas, Laguna, Cavite, Cebu, Davao and other cities and provinces all over the Philippines.

We have many job requirements for Native Japanese & Japanese speakers with N5 – N1 Level of proficiency.

Why apply in J-K Network Services?

  • Our service is free 100%
  • Get a job within 5 to 7 days
  • Our friendly recruiters will be there to guide you every step of the way
  • We have jobs for basic English and basic Japanese language speakers
  • Get 3 to 5 jobs offers daily!

We have successfully given jobs for more than 1700 Japanese speakers in the Philippines from entry level up to managerial & executives.

J-K Network Servicesは日本人にも多くの方に利用されています。フィリピンに拠点を置く世界トップクラスのグローバルカンパニーに2014年のTop Multilingual Providerとして表彰もされています。




弊社には、日本人や、JLPT N5からN1レベルの方への多くの求人がございます。


Company Info

This vacancy is suitable for those of you who live in the following areas: National Capital Region