Mandaluyong City Jobs Jsai426: Workforce Scheduler | Mandaluyong | Perm Dayshift Position at 247.ai Philippines

Image 247.ai Philippines
  • Job vacancies posted on: 8 months ago

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We are currently looking for adequate candidates to fill the position of JSAI426: Workforce Scheduler | Mandaluyong | Perm Dayshift. For candidates who reside in Mandaluyong City and its surrounding areas, we are looking forward to hearing from you to join our team at 247.ai Philippines and willing to work in our office under full time working hours system.

We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of Services & Customer Service with a minimum Bachelor's/College Degree.

We can give you a fairly competitive salary in the amount of ₱16,000 - ₱38,000 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.

Job Info

Company 247.ai Philippines
Position Jsai426: Workforce Scheduler | Mandaluyong | Perm Dayshift
Region Mandaluyong City
Career Level 1-4 Years Experienced Employee
Work Experience 3 years
Qualification Bachelor's/College Degree
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

RESPONSIBILITIES: 

  • Provide regular ongoing analysis of schedule placement in line with business requirements.
  • Provide support for Partner Workforce Management teams with regards to absenteeism targets as well as productive shrinkage targets
  • Monitor and review shrinkage entered by Partner Workforce Management prior to lockdown. Call out any anomalies with relevant parties to ensure that impacts are minimized
  • Identify and implement improvements & enhancements of systems and processes, where such changes will add value to the business, or increase the efficiency of the team

REQUIREMENTS:

  • Bachelor’s degree
  • At least 3 years of similar work experience
  • Knowledge of scheduling process and experience with automated software IEX TotalView, Eworkforce, Avaya CMS, Symposium Web Client.
  • Knowledge in MS Word and Excel
  • Amenable to work in DAYSHIFT schedule
  • Willing to work during holidays and weekends if needed
  • Above-average oral and written communication skills
  • Willing to work onsite – Mandaluyong
  • Can start ASAP

Office/Company Address

Country Philippines
Region National Capital Region
City Mandaluyong City
Address H3M4+MH4 [24]7.ai SM Megamall, Upper ground level, Mega Fashion Hall, SM Megamall Building D, Epifanio de los Santos Ave, Ortigas Center, Metro Manila, Philippines
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Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

[24]7.aiis a technology solutions company that provides BPO services to international clients. Here in the Philippines, we have been providing outstanding consumer experience to various clients in the retail, telco, and medical industries since 2006. With more than 3,00 employees locally, we are recognized in the BPO sector as aGreat Place To Workcertified organization.

Our Philippine offices are situated in the following locations:

TAGUIG

G/F Cyber Sigma, Lawton Avenue, McKinley West, Fort Bonifacio, Taguig City

ORTIGAS

G/F Fashion Hall, Megamall Bldg. D. Julia Vargas corner EDSA Mandaluyong City

MANDALUYONG

9F Cybergate Plaza, Cybergate Complex, EDSA corner Pioneer, Mandaluyong City

PAMPANGA

One West Aero Park, Clark Global City, Pampanga

ILOILO

4F Fintech Place, Megaworld Boulevard, Iloilo Business Park, Mandurriao, Iloilo City

As a global brand, our headquarters is in the heart of Silicon Valley, San Jose, California. We also have offices in multiple locations around the globe.

Learn more about us. Log on tohttp://ww.247.ai

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Registration No.: CS200602456
  • Company Size: 2001 - 5000 Employees
  • Average Processing Time: 3 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Smart Casual, Shifting Schedule
  • Specific Location: Robinsons Cyber Gate Boni
This vacancy is suitable for those of you who live in the following areas: National Capital Region