Makati City Jobs We Are Looking For Customer Service Specialist In Taguig Site! Earn Up To 26k Position at Optum, a UnitedHealth Group company

Image Optum, a UnitedHealth Group company
  • Job vacancies posted on: 8 months ago

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Hi, there! Are you that lucky person we are looking for which will join our company? We will be delighted to have you!

We are hiring for candidates in the residents of Makati City and the surrounding regions, we are open recruitment for the positions as We are looking for Customer Service Specialist in Taguig Site! Earn up to 26K in our business office, Optum, a UnitedHealth Group company.

This is a decent opportunity for you who are willing to work under full time working hours.

Candidates with a Not Specified or even higher and greatly experienced in Services & Customer Service are especially required. Because our company values a competitive and professional work atmosphere, the candidates we seek must be dependable, honest, disciplined, and diligent.

We can offer you a salary that is generally between ₱23,000 - ₱26,000, which is competitive and reasonable. But no need to be worry! If you are beyond our expectations and dedicated to bringing our company to be much better with the credibility that you can offer, the salary range is negotiable and also can be changed according to our company HRD agreement.

Job Info

Company Optum, a UnitedHealth Group company
Position We Are Looking For Customer Service Specialist In Taguig Site! Earn Up To 26k
Region Makati City
Career Level 1-4 Years Experienced Employee
Work Experience 1 year
Qualification Not Specified
Type of Work Full-Time
Minimum Salary PHP 23.000
Maximum Salary PHP 26.000

JOB QUALIFICATIONS:         

·      A graduate of any 4-year course preferably has at least 6 months BPO (voice) experience

·      High school graduate with at least 24 months BPO (voice) experience

·      Ability to multi-task

·      Must be willing to report onsite

·      Must be willing to work on shifting schedules

WHAT WE OFFER:

·       Earn 2 milestone salary increases on your first year

·       New hires will get two salary increases on the first year

·       You’ll get salary increase on your 6th month and after 12 months

·       Market Competitive Pay Levels

·       Retirement Plan

·       Medical Plan (HMO) from Day 1 of employment

·       Dental, Medical, and Optical Reimbursements

·       Life and Disability Insurance

·       Paid Time-Off Benefits

·       Sick Leave Conversion

·       Tuition Fee Reimbursement

·       Employee Assistance Program (EAP)

·       Annual Performance Based Merit Increases

·       Employee Recognition

·       Training and Staff Development

·       Employee Referral Program

·       Employee Volunteerism Opportunity

·       All Mandatory Statutory Benefits

ROLE AND RESPONSIBILITIES

• You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.

• You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.

• You will intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.

• You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member

Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work

WHO WE ARE:

• Optum is a part of the UnitedHealth Group, a Fortune 5 company, serving 125 million individual consumers.

• We are a diverse company with over 189,00 employees worldwide and over 14,00 employees in the Philippines

• We are a leader in nearly every aspect of today’s health care landscape

• We leverage on having the largest single proprietary network of physicians, hospitals, health facilities, and caregivers in the United States. At Optum, we believe that what makes you special can inspire your life’s best work.

Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.

Join us today and unlock a world of rewards and benefits for performance, career growth, work-life balance and the opportunity to pursue your passion.

Our Career Centers are now open for onsite hiring! Recruitment hours: Weekdays, 10:00am to 5:00pm. Bring at least one (1) government ID and vaccination card.

Applicants are welcome to walk-in directly in our recruitment hub at 21st floor Ayala One Building Tower 1 Makati

Office/Company Address

Country Philippines
Region National Capital Region
City Makati City
Address G3J2+WR9 Unitedhealth Group, Taguig, Metro Manila, Philippines
Map Google Map

Benefit

  • Day One HMO
  • Retirement Plan
  • Get two salary milestone increases after a year

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Company Description

Opportunity with Optum Global Solutions (Philippines) Inc. Are you ready to rev up your life? Optum Global Solutions (Philippines) Inc is ready for you. Our incredible global growth has been built by people with a singular focus on helping millions live healthier lives and an intense love of achievement. Our future is everywhere including our robust operations in the Philippines. We offer the global reach, resources, and can-do culture of a Fortune 5 company. It’s time to learn more and start doing your life’s best work. [SM]

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 4 days
  • Benefits & Others: Dental, Medical, Business (e.g. Shirts), Working hours vary based on job role
This vacancy is suitable for those of you who live in the following areas: National Capital Region