Iloilo (Iloilo City) Jobs Premium Financial Account Position at Hinduja Global Solutions
- Job vacancies posted on: 8 months ago
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Candidates who are domiciled in Iloilo (Iloilo City) and its surroundings and meet these following minimum criteria:
- Qualification: High School Diploma, Vocational Diploma/Short Course Certificate, & Bachelor's/College Degree
- Experienced in Services & Customer Service
- Behave in a disciplined, honest, responsible, and professional manner in the work environment.
The initial salary that we can offer is quite competitive with a range of ₱17,000 - ₱19,000. If the credibility and experience that the candidate has exceeds the minimum criteria we need, the salary can change and adjusted according to the decisions of our company's HRD agreement.
Job Info
| Company | Hinduja Global Solutions |
| Position | Premium Financial Account |
| Region | Iloilo (Iloilo City) |
| Career Level | 1-4 Years Experienced Employee |
| Work Experience | 1 year |
| Qualification | Bachelor's/College Degree, High School Diploma, Vocational Diploma/Short Course Certificate |
| Type of Work | Full-Time |
| Minimum Salary | PHP 17.000 |
| Maximum Salary | PHP 19.000 |
HGS Offers:
• Competitive Salary Package
• Night differential
• Paid leaves
• Rice Allowance
• Medical and Life Insurance
Minimum Qualifications:
• Accepting HS Grad with 1yr BPO experience and 2nd year undergrad with at least 6mos BPO experience.
• Good to excellent verbal and written communication skills
• Ability to work in a non-scripted environment
• Proficient in MS Office and Internet browsing
• Amenable to work in shifting schedule, weekends and holidays
Position Summary:
• Responsible for delivering outstanding customer service
• Upbeat, outgoing, motivated persons, with the entrepreneurial spirit needed.
• Ensures customer satisfaction and loyalty by assisting and resolving a wide variety of customer requests, inquiries, and complaints.
Role Responsibilities:
• Handles inbound calls/email/chat, through the use of proactive customer service and call control techniques and proven troubleshooting procedures
• Create an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call
• Retains existing customer/services through the use of proactive customer service/consulting techniques and enabling customers to perceive value in the service
• Consistently improving product knowledge and understanding, participating in ongoing training in keeping with changing business strategies
• Manipulate systems and escalate issues to the appropriate personnel for final resolution
• Adheres to HGS’ policies and procedures and maintain a positive attitude in support of HGS’ Commitment to Excellence.
• Performs other duties as assigned.
HGS office:
ILOILO Site: SM Strata Mandurriao, Iloilo City
#TeamHGS #Recruitment #HGSPhilippines #MovingOnStronger #Careersph #BPO #BPOJobs
Office/Company Address
| Country | Philippines |
| Region | Western Visayas |
| City | Iloilo (Iloilo City) |
| Map | Google Map |
Benefit
- The Pay's the perks
- Live at ease with secure HMO on day-1 with 1 free dependent
- Giving you the real #WorkLifeBalance
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Company Description
HGS Philippines currently has an employee strength of 6,500+ and operates from Quezon City, Muntinlupa City and Iloilo City. It offers services mainly to clients in the consumer electronics and technology sector. HGS Philippines was envisioned in mid-2004 after HGS acquired a pioneer in the Philippine contact center industry to make its first international foray. From an in-house domestic call center operator, the company was transformed into an international contact center provider after securing major contracts from Fortune 500 banking & financial services and consumer electronics products companies. Today, HGS Philippines is a financially stable business and continues to pursue aggressive growth strategies to provide clients with the best combination of cost and skilled manpower.
Visit our recruitment sites from Mondays to Fridays, 10am - 8pm for faster processing:
HGS Bridgetowne
Recruitment Hub:
Ground floor, Bridgetowne Giga Tower, 80 E. Rodriguez Jr. Avenue, Brgy. Ugong Norte, Quezon City
Corporate Office:
18th Floor, Bridgetowne Zeta Tower, E. Rodriguez Jr Ave, Brgy Ugong Norte, Quezon City
HGS Alabang
Ground Floor Filinvest One, Northgate Cyberzone, Filinvest Corporate City, Alabang, Muntinlupa City, 1781 Philippines
HGS Iloilo
2nd Floor Ayala Techno Hub, Boardwalk Avenue, Smallville Business Center, Mandurriao, Iloilo City, 500 Philippines
Recruitment Hotline: (02) 434-5123
Facebook: HGSjobs
Website: ww.hgsph.com
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 3 days
- Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Casual (e.g. T-shirts)
- Specific Location: BGC
