Laguna Jobs Customer Service Representative | Laguna Position at Ubiquity
- Job vacancies posted on: 11 months ago
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Our company Ubiquity is currently looking for candidates who are domiciled in Laguna (Others) and surrounding areas with minimum criteria High School Diploma, Vocational Diploma/Short Course Certificate & Bachelor's/College Degree and experienced in the field of Services & Customer Service, as well as behave in a disciplined and honest manner, to then be placed in the position of customer service representative | laguna and be able to work in full time system.
In accordance of our HRD decision, the net salary we can offer is of ₱18,000 - ₱20,000 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.
Job Info
| Company | Ubiquity |
| Position | Customer Service Representative | Laguna |
| Region | Laguna |
| Career Level | Less than 1 Year Experienced Employee |
| Work Experience | - |
| Qualification | Bachelor's/College Degree, High School Diploma, Vocational Diploma/Short Course Certificate |
| Type of Work | Full-Time |
| Minimum Salary | PHP 18.000 |
| Maximum Salary | PHP 20.000 |
We’re hiring.
Ubiquity is hiring for Customer Service Representatives to join our team in Laguna. Our Customer Service Representatives is an integral role in the operations of our Laguna office.
The details.
Day-to-day responsibilities:
- Attends to customers’ needs by answering product and service related queries
- Provides product overview and information about other services and offerings
- suggesting information about other products and services
- Opens customer accounts by recording account information
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure resolution
- Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed
Ideal candidates have:
- With at least 6 months of BPO/Call Center Experience
- Avergage Communication Skills
- Amenable to work onsite in Southwoods, Laguna
- Amenable to work on shifting schedules
- Complete Government Numbers (SS, Pag-Ibig, TIN, Philhealth) and valid NBI/Police Clearance
The Perks.
- Life Insurance Benefits
- Learning and Development Opportunities
- Retirement Benefits
What we do.
Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting.
We want you.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone feels free to be their most authentic self.
Office/Company Address
| Country | Philippines |
| Region | Calabarzon |
| City | Laguna |
| Map | Google Map |
Benefit
- Day 1 HMO and Tenure-based Insurances
- Tenure-linked Benefits
- Career Growth and Opportunities
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Company Description
What we do.
Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting.
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Registration No.: n/a
- Company Size: More than 5000 Employees
- Average Processing Time: 15 days
- Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Casual (e.g. T-shirts), Shifting Schedule
