Negros Oriental Jobs Dumaguete | Healthcare Customer Service Representative Position at TTEC Customer Care Management Phils., Inc.

Image TTEC Customer Care Management Phils., Inc.
  • Job vacancies posted on: 8 months ago

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Are you looking for job vacancies? Our company, TTEC Customer Care Management Phils., Inc. is merrily inform you that we are hiring!

We need you to fill the position as Dumaguete | Healthcare Customer Service Representative for our office.

This position requires a full time working hours system which domiciled in Negros Oriental and its surroundings.

As a competitive company, we need these minimum criteria for candidates to be fulfilled. If you are a High School Diploma and experienced in the field of Services & Customer Service, a person who honesty and discipline, then you are highly awaited in our company.

The starting salary we can offer is in a range from ₱16,000 - ₱18,000, this salary range that we offer is negotiable can change at any time according to our HRD's decision depending on the capability of the candidate can offered for our company.

Job Info

Company TTEC Customer Care Management Phils., Inc.
Position Dumaguete | Healthcare Customer Service Representative
Region Negros Oriental
Career Level Less than 1 Year Experienced Employee
Work Experience -
Qualification High School Diploma
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 18.000

Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Healthcare Customer Service Representative in Dumaguete, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. 

Join the award-winning TTEC Philippines team. We’ve been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines. 

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at Dumaguete Business Park, South Rd., Calindagan, Level 1, Dumaguete City 

What You’ll be Doing 

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between your customers’ experience being just average or exceptional. 

During a Typical Day, You’ll 

  • Answer incoming communications from customers  
  • Conduct research to provide answers for customers to resolve their issues 

What You Bring to the Role   

  • 6 months or more of customer services experience 
  • Senior High school graduate or equivalent 
  • Recognize, apply and explain your product or service knowledge  
  • Computer experience 

What You Can Expect 

  • Supportive of your career and professional development 
  • An inclusive culture and community minded organization where giving back is encouraged 
  • A global team of curious lifelong learners guided by our company values 
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives 

Visit https://mybenefits.ttec.com/phl/ for more information. 

Office/Company Address

Country Philippines
Region Negros Oriental
Map Google Map

Benefit

  • Amazing career opportunities
  • Exciting rewards & recognition
  • Rewarding Career and A Safe Workplace is Our Priority

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Company Description

Who we are (values, mission, purpose)

Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.

While that keeps us busy.. our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.

We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.

Our DNA

At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.

Our Purpose

Deliver humanity to business.

Our Vision

Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.

Our Mission

Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

We’re guide by the values

  • Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
  • Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
  • Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
  • Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
  • Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
  • Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.

Diversity and inclusion at TTEC

There’s diversity. And then there’s inclusion. We foster an inclusive culture where YOU are welcome to be well..YOU. So, join our team and bring your authentic self to work at TTEC!

Meet a few of our team members in our TTEC Welcomes Me as they share what they experienced before joining the team.

And how they are now encouraged to be themselves as a part of our global family at TTEC. Bring your smile to our vibrant global culture!

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 24 days
  • Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Casual (e.g. T-shirts), Shifting Schedules
This vacancy is suitable for those of you who live in the following areas: Negros Oriental

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