National Capital Region Jobs Data Privacy Manager – Compliance | Work From Home Position at IBEX Global Solutions (Philippines) Inc.
- Job vacancies posted on: 9 months ago
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We are hiring! To candidates with Bachelor's/College Degree which prioritizing honesty and discipline and experienced in the field of Computer/Information Technology & IT-Network/Sys/DB Admin, we IBEX Global Solutions (Philippines) Inc., are looking for candidates who are interested to join us and fill the position as data privacy manager - compliance | work from home and dedicated to work in full time which domiciled in National Capital Reg and surrounding areas.
We offer a competitive monthly base salary from ₱16,000 - ₱38,000.
Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.
Job Info
| Company | IBEX Global Solutions (Philippines) Inc. |
| Position | Data Privacy Manager - Compliance | Work From Home |
| Region | National Capital Region |
| Career Level | Assistant Manager/Manager |
| Work Experience | 2 years |
| Qualification | Bachelor's/College Degree |
| Type of Work | Full-Time |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
The role of the Privacy Manager is vital for the implementation, maintenance, and improvement of ibex’s Privacy Program and ensure compliance to privacy regulations and contractual requirements. The role is important to monitor, communicate, and coordinate changes and updates of privacy regulations to cross- functional departments.
As a Privacy Manager, you will be working with relevant departments and other business functions on the compliance and implementation of privacy measures of each Data Processing Agreement (DPA). This involves anticipating and planning for potential changes to privacy regulations. Your day will see you doing any of the following:
- Maintain registers of processing activities in One Trust GRC platform
- Work with legal and other business functions to maintain tracker clients, vendors, and other inter-company of DPAs
- Conduct privacy and data protection impact assessments against business activity that involves personal information
- Prepare, monitor, and follow up external and internal privacy related audits as well as preparation of treatment plans to remediate gaps and findings
- Facilitate the development of corrective action and remediation plans for the identified gaps, issues, risks, or vulnerabilities. Ensure that all committed resolutions to audit findings, risks and privacy incidents are monitored, reviewed, resolved, and reported on timely manner
- Advise key stakeholders and partners on how to improve their privacy risk posture
- Develop, document, maintain, and support the privacy program in line with global privacy regulations and ibex’s privacy policy and practices
- Work with cross-functional departments to develop and deliver privacy education, training, and awareness programs to employees of various business functions.
- May facilitate the investigation of a privacy risk, potential or actual privacy breaches, assist in the development and implementation of corrective action plans, research root cause and document the entire investigation process according to policy/procedure.
- Demonstrate strong verbal and written communication skills
- Promote and demonstrate ibex’s RITE values internally and externally
- Fulfill other tasks related to the position as required
Qualifications:
- Education – undergraduate degrees, Business, Information systems or related business discipline, preferred
- Minimum of 3 years of progressive professional experience in any of the following fields: Privacy, Information Security, data protection, audit, risk and compliance.
- Familiarity with privacy regulations and standards – GDPR, DPA, and/or information security standards (e.g. ISO27001, PCI DSS, SSAE, COBIT, etc.) is a must
- Privacy certification is an advantage (e.g. CIPP, CDSE, CPLI, C-DPO etc)
- Work from Home setup (will be tagged on preferred IBEX site.
- Nigh shift schedule.
Office/Company Address
| Country | Philippines |
| Region | National Capital Region |
| Address | 2nd Floor, IBEX Global Solutions (Philippines) Inc. Bohol, Alta Citta Mall, A. Lesage St, Tagbilaran City, 6300 Bohol, Filipina |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Solutions for Global Business Needs
Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.
Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 700+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.
Capitalizing on Our Core Strengths
Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.
At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.
We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:
INTEGRITY
Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.
RESPECT
Treat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.
TRANSPARENCY
Clear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.
EXCELLENCE
Strive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: 2001 - 5000 Employees
- Average Processing Time: 3 days
- Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Casual (e.g. T-shirts), Program Incentives and Allowance
