National Capital Region Jobs Operations Assistant – 14577293626 Position at Support Shepherd

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  • Job vacancies posted on: 9 months ago

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Our company Support Shepherd is currently looking for candidates who are domiciled in National Capital Reg and surrounding areas with minimum criteria Not Specified and experienced in the field of Healthcare & Practitioner/Medical Asst, as well as behave in a disciplined and honest manner, to then be placed in the position of operations assistant - 14577293626 and be able to work in system.

In accordance of our HRD decision, the net salary we can offer is of ₱16,000 - ₱38,000 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.

Job Info

Company Support Shepherd
Position Operations Assistant - 14577293626
Region National Capital Region
Career Level Not Specified
Work Experience -
Qualification Not Specified
Type of Work
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Responsibilities

  • Manually pull data from the API feed to refresh the website on an ongoing basis
  • Monitor Live feed for Live odds on sporting events and update the backend system
  • Retrieve final score data and update won/lost data
  • Ensure proper payout/ deductions based on game results
  • Monitor CX inbox and triage requests and questions
  • Send confirmation emails to customers based on game results (** can be used to verify scores)
  • Manage client CX comms and escalate as needed – client to provide questions / FAQ
  • Perform other ad-hoc data entry tasks as needed

Requirements

  • Minimum Requirements:
    • At least 2 years of work experience as an Operations Assistant / Data Entry Function
    • Passion & understanding for US sports (examples: basketball, football , baseball, etc.)
    • Basic to intermediate Excel/Sheets experience
    • Exceptional written and verbal English communication skills
    • Familiarity with Gmail and Slack for internal comms

    Nice to Have:

    • 1+ years experience managing organic social media (content moderation, posting)
    • Background in customer service role (Gmail) Background in ops for American sports industry

Office/Company Address

Country Philippines
Region National Capital Region
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Shepherd Philippines is an innovative company that offers a wide range of services for their customers. Founded in 2009, the company strives to provide their clients with top quality products and services at competitive prices. Shepherd Philippines provides exceptional customer service to ensure their customers are always satisfied. They have an experienced and knowledgeable staff that is always available to answer any questions clients may have about their services. The company also uses the latest in technology to provide the best possible solutions for their customers. With Shepherd Philippines, you can always expect top-notch service and innovative solutions to help your business succeed.

Company Info

  • Industry:
This vacancy is suitable for those of you who live in the following areas: National Capital Region