Pampanga Jobs Pampanga | Customer Agent | Up To 50k Performance Bonus + P40k New Hire Bonus Position at TTEC Customer Care Management Phils., Inc.
- Job vacancies posted on: 8 months ago
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TTEC Customer Care Management Phils., Inc. has open a job vacancy for the domicile of Pampanga (Others) and surrounding areas as pampanga | customer agent | up to 50k performance bonus + p40k new hire bonus with full time work system which will then be placed in our company office.
The candidates we need are those who have the minimum criteria of Vocational Diploma/Short Course Certificate and experienced and have the integrity to work in the field of Services & Customer Service.
Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.
As a professional company, we offer a competitive monthly base salary ₱21,000 - ₱24,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.
Job Info
| Company | TTEC Customer Care Management Phils., Inc. |
| Position | Pampanga | Customer Agent | Up To 50k Performance Bonus + P40k New Hire Bonus |
| Region | Pampanga |
| Career Level | Less than 1 Year Experienced Employee |
| Work Experience | 1 year |
| Qualification | Vocational Diploma/Short Course Certificate |
| Type of Work | Full-Time |
| Minimum Salary | PHP 21.000 |
| Maximum Salary | PHP 24.000 |
Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Customer Service Representative in Pampanga, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Join the award-winning TTEC Philippines team. We’ve been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.
And even better! Earn a competitive salary package plus a ₱25,00 Retention Bonus (Selected Accounts)
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Pampanga office at Bldg. 4 SM City San Fernando, Olongapo-Gapan Road, Lagundi, Mexico, Pampanga.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- Open to newbies or with customer service experience
- Senior High school graduate or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- Preferably within 50 KM radius from TTEC Pampanga site
What You Can Expect
- A Php 15,00 relocation package for the first 50 hires in nearby areas — Bataan, Pangasinan, Nueva Ecija, Tarlac, and Bulacan. (*terms and conditions apply)
- Plus performance bonus opportunities of up to Php 50,00 monthly
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/phl/ for more information.
Office/Company Address
| Country | Philippines |
| Region | Central Luzon |
| City | Pampanga |
| Map | Google Map |
Benefit
- Great Place to Work Certified May 2023 - May 2024 PH
- Competitive Pay Package and Performance-Based Incentives
- Rewarding Career and A Safe Workplace is Our Priority
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Company Description
Who we are (values, mission, purpose)
Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.
While that keeps us busy.. our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.
We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.
Our DNA
At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.
Our Purpose
Deliver humanity to business.
Our Vision
Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.
Our Mission
Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
We’re guide by the values
- Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
- Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
- Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
- Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
- Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
- Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.
Diversity and inclusion at TTEC
There’s diversity. And then there’s inclusion. We foster an inclusive culture where YOU are welcome to be well..YOU. So, join our team and bring your authentic self to work at TTEC!
Meet a few of our team members in our TTEC Welcomes Me as they share what they experienced before joining the team.
And how they are now encouraged to be themselves as a part of our global family at TTEC. Bring your smile to our vibrant global culture!
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 24 days
- Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Casual (e.g. T-shirts), Shifting Schedules
