Trainer Sme/tl – Wfh (pangasinan/cebu/dumaguete Based) Urgent!!! Vacancies at Cognizant Technology Solutions Philippines Inc.
- Job vacancies posted on: 9 months ago
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We are hiring for the position of Trainer SME/TL - WFH (Pangasinan/Cebu/Dumaguete based) URGENT!!! with full time working hours for our company office, Cognizant Technology Solutions Philippines Inc., for residents of Cebu (Cebu City) & Pangasinan (Dagupan City) and its neighboring areas.
Candidates with expertise in Education/Training & Training & Dev. and at least a Bachelor's/College Degree or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.
Our company provides a competitive salary range of ₱16,000 - ₱38,000, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.
We are pleased to announce that our company, Cognizant Technology Solutions Philippines Inc., is currently open recruitment for candidates who are interested in joining our office company as a Trainer SME/TL - WFH (Pangasinan/Cebu/Dumaguete based) URGENT!!!.
Job Info
| Company | Cognizant Technology Solutions Philippines Inc. |
| Position | Trainer Sme/tl - Wfh (pangasinan/cebu/dumaguete Based) Urgent!!! |
| Region | Cebu (Cebu City), Pangasinan (Dagupan City) |
| Career Level | Supervisor/5 Years & Up Experienced Employee |
| Work Experience | 1 year |
| Qualification | Bachelor's/College Degree |
| Type of Work | Full-Time |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
Responsible for providing staff with superior training through delivering the following: New hire training, refresher trainings, soft skills and product training, cross training and up trainings using best in class facilitation methods and incorporate performance measures to accelerate learning.
- Deliver new hire training, refresher trainings, soft skills and product training, cross training and up trainings.
- Manages training – related logistics and maintains metrics surrounding training effectiveness – solicit and act upon feedback.
- Works closely with operations to identify development areas for the team and define a road map for success. Involve leaders in coaching reinforcement and early engagement with new hires.
- Develop and training of self and co-workers
Qualifications:
· Strong Customer Service Skills and Professionalism
· Knowledge of US Health Insurance Industry. Expertise on Prescription Drug Plan (PDP) is a must.
· Ability to multitask
· Excellent Communications Skills, written and oral
· Excellent interpersonal skills – ability to effectively give and receive feedback at all levels
· Flexibility to work on a shifting schedule
· Ability to adapt to changes quickly and think conceptually
· Solid problem solving skills
· Demonstrated creativity, flexibility and ability to motivate and coach others
· Dependable with proficient attention to detail
Ability to maintain confidentiality
· Must possess a Bachelor’s/College degree in any field
· A minimum of 1 year experience in customer service voice account required, CSR for a US Healthcare account preferred
· Extensive knowledge of insurance contracts, medical, hospital and dental procedures preferred
Proven track record of performance
Office/Company Address
| Country | Philippines |
| Region | Central Visayas |
| City | Cebu (Cebu City) |
| Map | Google Map |
| Country | Philippines |
| Region | Pangasinan (Dagupan City) |
| Map | Google Map |
Benefit
- HMO on Day 1
- Competitive Salary Package
- WFH
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Company Description
About Cognizant
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Our associates—connected by our global delivery network—are committed to using their strategic insight, technology expertise and deep industry and business process experience to help clients harness the forces shaping the future of work.
As one of the fastest growing companies in the Philippines, our clients continually benefit from our award-winning client-first culture. We deliver a distinctly superior experience to our clients by nurturing strong relationships, continuing our investments in industry-leading processes and building strong local teams and capabilities.
We deliver on our commitments by embodying our six Cultural Values namely Customer Focus, Passion, Collaboration, Integrity, Transparency, and Empowerment.
We are gratified that our passion for building stronger businesses is consistently recognized by independent sources and customers. Recent accolades include:
Ranked #185 on the Fortune 500 (July 2021)
Ranked #524 in Forbes Global 200 (May 2019)
Named in the list of Financial Times Leading Management Consultant (Jan 2019)
Ranked #461 in Forbes America's Best Employers (April 2019)
Named among World’s Most Admired Companies by Fortune (Jan 2019)
Ranked #483 in Forbes the Best Employers for Diversity (Jan 2019)
Ranked #87 in Forbes Top 100 Digital Companies (Sept 2018)
ICT Awards Best Company of the Year (2018)
ICT Awards Best Company for Health Innformation Management Services (2018)
ICT Awards Best C-Suite Team of the Year (2018)
Recruitment Sites:
11th Floor Hanston Square Bldg.
No.17 San Miguel Avenue
Ortigas Center, Pasig City
2nd Floor Science Hub Tower 4
No. 110 Campus Avenue, McKinley Hill
Fort Bonifacio, Taguig City
11th Floor Vector 3 Bldg.
Northgate CyberzonE
Alabang, Muntinlupa City
11th Floor Skyrise 4 Bldg.
Block 2 Lot 4 Cebu IT Park
Lahug, Cebu City
Ground Floor Giga Tower
Bridgetowne, Libis Quezon City
Telephone number:
(02) 7-976-2270
World Headquarters
500 Frank W. Burr Blvd.
Teaneck, NJ 0766
USA Phone: +1 201 801 0233
Fax: +1 201 801 0243
Toll Free: +1 88 937 3277
European Headquarters
1 Kingdom Street
Paddington Central
London W2 6BD
Phone: +44 (0) 20 7297 7600
Fax: +44 (0) 20 7121 0102
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 10 days
- Benefits & Others: Dental, Miscellaneous allowance, Medical, Business (e.g. Shirts), Group life insurance, Shifting
