Benguet (Baguio City) Jobs Workforce Manager – Baguio Position at Foundever™
- Job vacancies posted on: 9 months ago
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As a competent company, we Foundever™ are looking for candidates for the position of workforce manager - baguio with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria Not Specified, experienced in Services & Customer Service and domiciled in Benguet (Baguio City) and surrounding areas.
Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary ₱16,000 - ₱38,000 in accordance with the decisions of our company's HRD.
Job Info
| Company | Foundever™ |
| Position | Workforce Manager - Baguio |
| Region | Benguet (Baguio City) |
| Career Level | Assistant Manager/Manager |
| Work Experience | 4 years |
| Qualification | Not Specified |
| Type of Work | Full-Time |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
Responsibilities:
- Core skills/competencies include leading/managing Multi sites control & leadership,
- Performance Management, Process Management, Data Analysis, Problem solving, Effective Communication, Business Acumen, and Technical Aptitude
- Maintain ownership over multi site environment, as a member of the WFM leadership team; spanning process definition and improvement, Optimization & other operational initiatives
- Developing and presenting financial outcomes of strategic initiatives
- Financial Management involving coordinating with top management for designing & implementing systems & procedures to facilitate internal financial control towards the accomplishment of organizational goals
- Formulating Operating & Capital Budgets and conducting variance to achieve Business result with Leadership
- Driving and initiating action against unfavorable variance to achieve Business result with Leadership
- Implement plans for key initiatives to achieve defined goals and objectives
- Responsible for key performance indicators reporting on organizational performance and operating efficiency
- Developing, mentoring, and empowering team members to ensure maximum performance
- Engaging in support of difficult accounts or management escalations
- Working cross-functionally to drive visibility and collaborative improvements for each area of opportunity
Office/Company Address
| Country | Philippines |
| Region | Benguet (Baguio City) |
| Map | Google Map |
Benefit
- Competitive Benefits
- Competitive Package
- Relocation Assistance
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Company Description
Sitel Group® and SYKES are now Foundever™.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,00 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Mission: At Foundever™, we make things simple.
Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 15 days
- Benefits & Others: Dental, Medical, Business (e.g. Shirts)
